Terms & Conditions Plots-discount.com
Publisher: www.plots-discount.com The site is produced by the Company ONLINE TRADING liability company, registered with the Trade and Companies Lille.
As a result, the online Trading Company disclaims any responsibility:
- For any site interruption,
- For any bugs,
- For any errors or omissions in the information available on this site,
- For any damage resulting from fraudulent intrusion by a third party leading to changes in information made available on the site.
Protection of personal data
The Online Trading Company is committed to preserving the confidentiality of any information provided online by the user, that would be required for the use of certain services. Any information concerning is subject to the provisions of Law No. 78-17 of 6 January 1978. As such, the user has the right to access, rectify and delete personal data; may exercise those rights from:
17 rue d'écosse 59116 Houplines.
The site may include links to other websites or other Internet sources. Insofar as the online trading company can not control these sites and external sources, the online Trading Company can not be held responsible for the availability of such external sites or resources, and can not bear any responsibility for the content, advertising, products, services or other materials on or available from such sites or resources. In addition, the online Trading Company be liable for any damage or losses, true or alleged consequential or in connection with the use or the fact of having trusted the content, goods or services available on these sites or external sources.
Article 1: Acceptance of Terms of Sale
These Conditions of Sale govern trade relations between online trading and client who accept them without reservation. They apply for the duration of their posting by Online Trading. The customer acknowledges, before payment of the general conditions of sale on the site online trading. Acceptance of Terms of Sale by the customer materializes by checking a box, each command: "I accept the Terms of Sale." These general conditions of sale prevail over all other conditions contained in any other document, unless prior agreement, express and written from online trading.
Article 2: Products
Photographs, films, videos, diagrams or drawings of the products are not contractual. We invite our customers to see the description of each product to know the precise characteristics. Our product offerings and prices are valid for the duration of their on-line, unless otherwise specified on the product sheet. The absence of the button "Add to Cart" especially means that the product is not available for sale online. Nevertheless, it is clear that simply adding a product in the cart does not constitute confirmation of the order because the product may become unavailable between the time of the addition in the basket and the validation of the order by the Client.
On the withdrawal in stores, this service is only available for a selection of shops and a selection of products, and subject to confirmation of the availability of products in the store. The possibility of withdrawing a product in stores materializes on the product by the presence of button "Available - Remove store."
Article 3: Order
3.1 Management and account creation
To place an order on the site Plots-discount.com, it is first necessary to proceed to create an account either before the order is in the order by clicking on "Create Account". Some information is mandatory and are therefore necessary for processing the customer's order which undertakes to inform sincere information. In case of error in the wording of customer details, online trading is not therefore responsible for failure of delivery of the order. The customer may at any time, change the indicated information.
The information given by the customer during the order taking engages this one.
The customer can visualize in MY ACCOUNT all its bills.
3.2 Procurement and validation of an order
The control can be conducted - on the Internet: Online Trading - To constitute the basket, the customer selects its products and the corresponding quantities and valid by clicking the button "Add to Cart" to purchase e-shop, or "Available - Remove store" for a withdrawal store ". It should be noted that a basket will be dedicated e-shop is dedicated withdrawal in a given store. The customer can not mix the two possibilities in one basket. On the screen basket, the customer may at any time remove a product, change quantities or get back to the shop. It then chooses a method of delivery. By clicking the button "Log in and continue my order", the customer can then validate shipping addresses and billing. To validate the order and pay, the customer must click on the ORDER button. A summary of the order shall indicate the products chosen, the cost of delivery and the total payable. The last screen allows recording bank details. The flow is not yet completed, it will be later than the time of shipping or removal of goods, only for products shipped / carried. After confirming the order by the bank payment service, the customer receives an order confirmation by email. Online trading will inform the customer by email of any stock shortages that could affect its order. Online Trading reserves the right to cancel any order from a customer in case of violation by the customer of his obligations under this Order and / or the previous command. The information stated by the buyer, when taking control commit this: if error in the address of the recipient, the seller can not be held responsible for failure in which he could deliver the product. Online trading is a retail product sales site, online trading reserves the right not to give away to commands of identical products in large quantities.
Article 4: Delivery and withdrawal store
Delivery will be made by our transport providers in areas supplied by Online Trading. Online Trading Services are offered in France excluding Corsica.
The force majeure as defined by case law release the vendor from its obligation to deliver.
The customer always check the package upon arrival. In the case of a technical product, the customer particular attention to ensure the proper functioning of the equipment delivered and read the instruction manual that is provided.
Article L 133-3 of the Commercial Code provides that receipt of the items carried out any action against the Carrier for damage or partial loss if within three days, excluding public holidays, following that of the receipt, the consignee has not notified the valet, by extrajudicial act or by registered letter, the protest grounds.
It is the customer, without prejudice to its right to invoke the defect of the product delivered, to mark on the delivery note all damage found and to make reservations to damage his command in the above conditions .
In case of defects, the buyer has the right of withdrawal in accordance to 5 ° of these terms of sale.
For reasons of availability, an order can be delivered several times to the customer. It will, in this case, not charged any additional transport cost to the customer. If the customer wishes 2 places of delivery, he spent 2 orders, with delivery charge. Online trading also reserves to modify the choice of delivery method operated by the customer, for a fashion at least as fast, without additional cost to the customer.
In case the customer is absent at the scheduled delivery window, customer service will contact the customer to agree on a new appointment.
In the case of an order cancellation by the customer and delivery costs remain at the customer. All other products are repaid within a maximum of 45 days.
On the occasion of Christmas 2016, deliveries will be guaranteed for orders placed before 18 December 2015, 12:00.
4.2 Withdrawal in store:
If the "withdrawal in store" option was chosen by the client (with store choice question), it has a period to effect the withdrawal of its products in-store, which runs from the receipt by the customer confirmation of the availability of products in the store in question, which is done by email and SMS, provided the customer has inquired about him a valid mobile number. This maximum period is:
- 8 Days calendar includes only if it manufactures
Our stores are open 7 days 7, except Christmas and New Year, and if any day (s) of inventory. In the event that the magazine in question would be closed one day understood within this time, they will be lengthened by one day.
Our stores are likely to cancel any order of withdrawn products not in stores on time.
The withdrawal store can be done only once: If the customer decides not to withdraw all products ordered, those not collected will be donated to the sale by the store. The customer can choose not to carry all the goods reserved by cons, if he wishes to add, it will perform its additional purchase separately and proceed to payment.
Article 5: Revocation - Exchange - Refunds for e-shop purchases
In accordance with the L.121-21 and following of the Consumer Code, the Customer has a period of 14 days from the conclusion of the contract or receipt of his article to exercise his right of withdrawal without give reasons or to pay other costs except the return costs shall be borne. Online trading carries this period to 30 days to manufactured items only. The consumer may waive this deadline in case it could move simultaneously and where he needs to call an immediate service and necessary living conditions. In this case, it would continue to exercise its right of withdrawal without any reasons or pay penalties.
The period mentioned in the preceding paragraph shall run from the receipt of the goods or acceptance of the offer for services.
Where the information provided for in Article L. 121-19 were not provided, the period for exercising the right of withdrawal is extended to three months. However, where the provision of such information occurs within three months from the receipt of goods or acceptance of the offer, she runs the seven-day period mentioned in the first paragraph.
When the seven-day period expires on a Saturday, Sunday or a holiday or holiday, it is extended to the next business day. "
5.2 Exercise of the right of withdrawal
To exercise his right of withdrawal, the customer contacts the customer service by mail or by mail to online firstname.lastname@example.org to make his return request. The customer must return the item new in its original packaging along with all accessories, manuals and documentation, its good to return to his customer number and order number.
In accordance with Article L.121-21-8 of the Consumer Code, the right of withdrawal may be exercised for:
- Services whose performance has begun, with the consumer's agreement, before the end of the period of seven days
- Goods or services whose price is dependent on fluctuations in the financial market rate
- The goods made to the consumer's specifications or clearly personalized or which, due to their nature, can not be returned or are liable to deteriorate or expire rapidly (eg fresh produce, fruits and vegetables ...)
- Audio or video recordings or computer software that have been unsealed by the consumer;
- Newspapers, periodicals, magazines or books
- The service paris or authorized lotteries.
5.4 Method of return of items
The Customer has a period of 14 calendar days from the communication of its decision to withdraw to return his product online trading, organizing the return and the return costs being borne by the Client.
The Customer must send his article to the following address:
Ltd. Online Trading
17 rue d'écosse
The price for returning your item may vary depending on the carrier you choose to return your item, the product type and the distance traveled by the carrier to recover the product and bring it back to our warehouse.
Common law, the goods travel at the risk of the Customer and as such, online trading specifically advises the Customer to take all appropriate insurance to cover this risk and / or appropriate measures for optimal product protection.
The Customer will be refunded the full amount paid, including delivery charges, no later than fourteen (14) days from the date of online trading is informed of the decision of the Customer to withdraw.
The refund will be delayed until recovery of property or until the Customer has supplied evidence of shipping the goods.
It will be made by check to the name on the invoice of the product.
We inform you that the benefits, if they have been fully executed, are not subject to cancellation and therefore recoverable (eg unpacking and assembly costs.
In case of exchange or refund, the customer contact customer service to make his return request. The customer must return the item new in its original packaging along with all accessories, manuals and documentation, its good to return to his customer number and order number.
Article 6: Price
The price per product for each item does not include delivery charges, which is shown in the "Summary of my cart"
The price for the product includes, where applicable, the cost of disposal of electrical and electronic equipment in accordance with the regulations.
In the "Summary basket" and the order confirmation, the total price is the final price, including all taxes and VAT. This price includes the price of the articles and participation in delivery costs, including the costs of handling, packaging and storage of goods, transport costs and delivery.
Article 7: Payment
The price charged to the customer is the price indicated on the order confirmation sent by Online Trading by email. The product price is payable the day of the order. Payment is by credit card bearing the initials CB (Visa, Mastercard). The order validated by the customer will be considered effective only when the payment centers concerned have given their consent. In case of refusal, the order will be canceled and the customer notified by email.
Article 8: Disputes
This contract is subject to French law.
In case of difficulties in implementing this contract, the buyer has the option, before any legal action to seek an amicable solution. It is recalled that the search for an amicable solution does not interrupt the periods of legal guarantees (compliance and hidden defects). It is recalled that in general and subject to the discretion of the courts, respect the provisions of this contract relating to the contractual guarantee supposes:
- The buyer to honor its financial commitments to the seller
- As the customer uses the normal way of goods and for their intended purpose
- For operations requiring highly technical third parties not authorized by the seller or the manufacturer intervenes to repair the camera (except in cases of force majeure).
Article 9: Legal Guarantees
The seller must defects of conformity of the contract and hidden defects in accordance with articles 1641 to 1649 of the Civil Code and sections following L211-4et of the Consumer Code (see Annex).
The Online Trading Advisors are in constant contact with the consumer services brands distributed and repairers authorized by the manufacturers.
Online trading has no spare parts and the customer communicate the details of the service center closest to home.
For technical support or information, contact our customer service by customer contact form, which will communicate the coordinates of repairer authorized by the manufacturer.
As part of the return of an item under warranty, it will be returned in its original packaging along with all accessories, manuals and documentation, and mail customer service return agreement online trading
Incomplete returns or whose packaging is damaged will be refused and returned to the customer at his expense.
Article 10: Legal Information
Contractual information is presented in French.
Unemancipated minors do not have the capacity to contract and therefore to order on our website.
All elements of this website (text, photographs, illustrations, marks, logos, icons, etc.) are the exclusive property of Online Trading. These elements are protected by French laws and international texts relating to compliance with copyrights, trademarks etc.
The line on this Site does not imply the elements licensing contained therein, such use is subject to written consent, express prior owner of these elements.
Any reproduction or even partial reproduction by any means whatsoever, made without the written consent prior express the online trading company is prohibited and illegal. Failure to comply with this prohibition constitutes an infringement may result in civil and criminal penalties.
Any use of the elements of this site for purposes other than consultation, including public, commercial or humorous purposes, will be prosecuted in France and abroad.
Article 11: discretion Policy
The information of the personal information collected for purposes of distance selling is required, this information is essential for processing and delivering orders, preparing invoices and warranty contracts.
The lack of information result in the cancellation of the order.
It also allows the client to facilitate the use of online trading site, avoiding it to conduct multiple re-entered, and take full advantage of all the features offered by the site.
The user is informed that during his visits to the site, a cookie may be automatically installed on their browser. A cookie is a file that does not identify the user but to record information about the navigation of it on the site. The use of these cookies has particular seek to customize the Site for visitors.
The customer is informed that he may decide to oppose the registration of these "cookies" by configuring their browser as follows:
For Mozilla Firefox:
Select the "Tools" menu then "Options"
Click the "Privacy"
Locate the "Cookies" menu and select the appropriate options
For Microsoft Internet Explorer:
Choose the "Tools" menu (or "Tools"), then "Internet Options" (or "Internet Options").
Click on the "Privacy" tab (or "Confidentiality")
Select the desired level using the cursor.
Choose the "File"> "Preferences"
The customer's address is useful when the command to send him his order on time.
The customer's telephone number to allow delivery and trading of customer service online contact the customer to track the order.
The client's email address allows online trading to confirm customer orders, sending its invoice and confirm all that would be given over the phone by customer service.
The customer's bank information (credit card number, expiry date) is encrypted by SSL. They are inaccessible by a third party.
In accordance with the "Data Protection" law, the processing of personal information about customers has been declared to the Commission Nationale Informatique et Libertés (CNIL). The right (Article 34 of the Act of 6 January 1978) a right to access, modify, rectify and delete data concerning him, he can practice before trading online at next :
Ltd. Online Trading
Siren: 821 046 133
17 rue d'écosse
The Customer must send an application signed and accompanied by a photocopy of an identity document bearing his signature. It must also indicate the address to which the response must be received. The customer may also change at any time contact information directly on-line trading
Article 1641 of the Civil Code: The seller must guarantee in respect of hidden defects of the thing sold which make it unfit for the use for which it was intended, or which decreases this use that the buyer would not have acquired or not have paid a lower price if he had known. Article 1648 paragraph 1 of the Civil Code: The action resulting from latent defects must be brought by the purchaser within two years after discovery of the defect. Article L. 211-4 of the Consumer Code: The seller must deliver goods in conformity with the contract and liable for defects of conformity existing upon delivery. It also addresses the lack of conformity resulting from the packaging, instructions for assembly or installation when it was put to him by the contract or was carried out under his responsibility. Article L.211-5 of the Consumer Code: To comply with the contract, the product must: 1 - be fit for the purpose usually of a similar property and, where applicable: - Match the description given by the trader and possess the qualities that he has presented to the buyer as a sample or model; - The features that a buyer might reasonably expect given the public statements made by the seller, the producer or his representative, particularly in advertising or labeling; - Or have the characteristics defined by mutual agreement by the parties or be suitable for any particular purpose for which the buyer made known to the seller and the latter accepted. Article L.211-12 of the Consumer Code: The action resulting from lack of conformity lapses two years after delivery of the goods.